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How To Contact Us
The following information provides ease of communicating with appropriate departments at Essilor Ltd and we ask that you follow these guidelines.
Essilor
General Enquires - Tel: 01454 417100
Fax: 01454 423365
Monday to Friday 9.00am to 5.30pm
Main Address
Essilor Limted, Cooper Road, Thornbury, Bristol BS35 3UW.
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Customer Returns
Please return products (lenses and glazed) marked 'For the attention
of the Returns Department', where you consider there is a quality
problem or for analysis and feedback, replacement or credit.
Quality standards and returns guidelines are in the Essilor Lens
Catalogue.
Using a returns notification form and providing full order details
will speed up the process.
Please contact the customer services department to progress any
returned order.
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